Legal

Cookie Policy

A clear list of the cookies and local storage we use for secure sessions and product preferences — never for advertising or cross-site tracking.

Last updated 26 July 2026

1. What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work efficiently, remember your preferences, and provide analytics information to site owners.

Similar technologies — such as local storage and session storage — serve comparable purposes. This policy covers all such technologies used on scalecom.pro.

2. How We Use Cookies

Scalecom is a SaaS platform, not a general consumer website. We use a minimal set of cookies — primarily those that are strictly necessary to operate the service. We do not use advertising cookies or cross-site tracking cookies.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for you to use the platform. Without them, core features such as logging in and maintaining your session would not work. They cannot be disabled.

Cookie NamePurposeExpiry
accessTokenSigned session credential. It is HttpOnly, Secure in production, and unavailable to browser scripts.7 days
refreshTokenRenews your signed-in session. It is HttpOnly, Secure in production, rotated when used, and unavailable to browser scripts.30 days

Functional Cookies

These cookies remember your preferences to improve your experience. They are not strictly necessary but enhance usability.

Cookie / Storage KeyPurposeExpiry
dashboard preferencesRemembers non-sensitive choices such as navigation state, recent commands, filters, and widget appearance.Until cleared
temporary product cacheKeeps recently viewed product data in this browser tab to make navigation faster.Browser session

Third-Party Cookies

When you make a payment through Scalecom, Stripe may set cookies on your device for fraud prevention and payment security. These cookies are governed by Stripe's Cookie Policy.

  • __stripe_mid — Stripe fraud prevention identifier (1 year)
  • __stripe_sid — Stripe session cookie for payment security (30 minutes)

4. Cookies We Do NOT Use

We confirm that Scalecom does not use:

  • Advertising or retargeting cookies
  • Social media tracking pixels (Facebook, Twitter, TikTok, etc.)
  • Third-party analytics cookies (we do not currently use Google Analytics or similar services)
  • Cross-site tracking technologies
  • Fingerprinting or device identification beyond standard security purposes

6. Local & Session Storage

In addition to cookies, Scalecom uses browser local storage and session storage to store non-sensitive UI preferences (such as sidebar state and column visibility settings) on your device. This data is stored locally, never transmitted to our servers, and can be cleared by clearing your browser data.

7. Changes to This Policy

We may update this Cookie Policy when we introduce new features or change the technologies we use. We will update the date at the top of this page. Continued use of the platform after changes are posted means you accept the updated policy.

8. Contact

If you have any questions about how we use cookies, contact us at:
Email: [email protected]
PHILECOM LTD, Office 17375, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom

For the full picture of how we handle your data, please also read our Privacy Policy.

Have questions?

Our team is happy to clarify anything in this policy. Reach out and we'll get back within one business day.